Modern Design Eco-Friendly Wall Mounted Urinal Integrated Intelligent Sensor Urinal Waterless Men's Ceramic Urinal

 

Q1: What is your company and what do you do?
A: We are a professional manufacturer of sanitary ware based in Xiamen city, Fujian, China. We have been in this industry since 1989.

Q2: What certificates do you have?
A: We have the CUPC certificate for the North American market and CE certificate for the European market.

Q3: What is your warranty period for sanitary ware products?
A: We provide a warranty period of 2yearsfor sanity ware.

Q4: What is your minimum order quantity (MOQ)?
A: Our MOQ for each item and finish is 50PCS.

Q5: Can you print our logo/brand on your products?
A: Yes, we can laser print your logo on our products.

Q6: Can you produce custom items according to our drawings?
A: Yes, we offer OEM & ODM services.

Q7: What dimensions of sanity ware can you provide?
A: We can customize any dimensions as per your requirements.

Q8: How can we obtain samples?
A: We can accept small orders for samples, and production will begin once we confirm the sample order.

Q9: Is it possible to visit your factory?
A: Yes, you are welcome to visit our factory in Xiamen city, Fujian, China.

Q10: What is your payment terms?
A: Our payment terms are typically 30% deposit before production and 70% balance before shipment.

Q11: Can we mix the container?
A: Yes, you can mix different items in one container.

Q12: What other services do you offer?
A: We offer on-time delivery, a one-stop solution for bath and kitchen products, 24-hour customer service, and DDP (Delivered Duty Paid) services.

Q13: What should we do if we are not satisfied with the quality?
A: We strictly control product quality and follow theISO 9001and S6 systemto minimize the defective rate. In case you find any defective products, please kindly inform us and provide relevant pictures/videos for our reference. We will compensate you and find out the root cause to ultimately eliminate the defects.