Telephone Exchange PBX System

SW-2000 Digital Program-Controlled Consumer Exchanger
Function introduction

A cutting-edge smart system built on state-of-the-art digital comms tech, featuring multiple dispatch consoles and numerous national patents and software copyrights. Equipped with full-digital PCM and diverse external connection options, it unifies voice, data, and dispatching functions into a single integrated platform—currently the top-tier solution for communication and dispatch operations.

The detailed introduction of the product, please contact the sales staff.


SW-2000 Digital Program-Controlled Consumer Exchanger 
SW-2000 Digital Programmable User Switch In a rapidly evolving business landscape, if you're aiming to grow your operations, launch a new venture, enhance client interactions, or reduce expenses, a smart and adaptable communication solution is essential. The SW-2000 Digital Programmable User Switch leverages state-of-the-art digital programming technology to deliver robust communication capabilities tailored to both current demands and future growth.
1. Fully modular design:
Users can expand from 16 ports to 1024 ports, and expand capacity to facilitate your company's future development and capacity expansion. (selected)
2. Rich various interfaces
Supports E1 digital lines 1#, R2, 7#, PRI, ISDN, and additional signaling types; E/M, carrier, magnet, loop relay, and other interface options are available for loop connections. The network linking E/M trunks and digital trunks allows flexible, configurable interconnections. (selected)
3. Safety measures and lightning protection: When
If a user port inadvertently comes into contact with 220V voltage, the system triggers immediate protection and restores full function once repairs are completed. The device has been verified by the National Switch Quality Supervision and Inspection Center: 1000V high-voltage input reaches the user port directly, without requiring any spark or ignition.
4. Can be
During operation, the switch can be upgraded or serviced without shutting down the entire system, enabling seamless insertion or removal of modules and expansion cards to support routine upkeep.
5. Fully automatic secondary power system:
This unit features a backup switching power supply and a 48V battery connection. As long as the power supply is stable, the battery charges automatically. In the event of a power failure, the battery takes over and powers the system seamlessly.
6. Hot backup host control system:
When the host fails during operation, its hot backup motherboard will perform fully automatic seamless connection, so that the phone will not be interrupted. (selected)
7. Perfect dual backup billing system:
Should the computer malfunction, the system instantly saves 8000 bills, ensuring the computer remains secure even in the event of physical damage.
8. There are scheduling interfaces:
Tailored to client requirements, the system supports several attendant desks or control hubs, enabling team-based internal and external calls, group communications, instant dialing, preset lines (hotlines), and multi-party meetings. Streamlines operational control and workflow coordination.
9. User-friendly voice mail:
According to the user's telephone operation process, various voices can be automatically issued to guide the user to use correctly.
10. Message recording system: You
can make message reminders or calls according to customer needs, and have a long-term telephone recording system. (selected)
11. With IP phone and IP supermarket (public phone) automatic identification function: the
switch intelligently detects IP outbound, supports multiple offices and routing paths, automatically selects IP routing for cost efficiency, and includes a redial feature, enhancing user experience and reducing enterprise calling expenses.
12. External line to external line function:
This feature boosts performance for leased lines or enterprise clients. It maximizes resource use, enables city connectivity, and routes VOIP traffic, significantly reducing telephone expenses. (selected)
13. External line selection function:
Several external lines on the loop are linked to the relay, allowing for multiple inbound calls. Users may avoid both the relay number setup charge and the monthly high-volume usage charge.
14. Extension or multi-machine No.1 function:
Several extensions may share a single line. The destination extension can initiate ringing simultaneously or be configured for repeated ringing. Addresses the issue of line unavailability for critical and frequently contacted business departments.
15. Extension multi-number function:
An extension can have multiple numbers at the same time, enabling multiple operators' phone numbers to access the same extension phone service.
16. Internal and external line grouping function:
Based on departmental priority levels, every group’s phone can be configured to access both internal and external lines, enabling each department to utilize its own designated internal and external connections.
17. Single-input and single-out function: It
External lines can be configured to allow entry only or outgoing only, preventing issues where an external call fails due to being blocked by an internal user's active line.
18. Extension redial function: There
A multi-source addressing scheme. Internal and external line connections don't require single or double-digit entry, and users may re-dial any number at will.
19. Automatic conversion function of extension and extension of commuter:
Service delivery aligns with user requirements per unit, operating at the standard program tier during working hours, and service tiers are automatically activated post-work hours. (selected)
20. Bypass system function:
Customers can reach the telecom network directly, make outgoing calls via Tietong or more affordable providers, significantly reducing corporate telecommunication costs while keeping the user’s existing number and dialing routine unchanged.
21. Internal and external line queuing function: When the
as the initial call is received, the first internal line picks up . Upon the arrival of the second or third call, the system automatically activates several internal lines to handle the queue . This ensures even call distribution across team members , preventing any missed calls during peak times. (selected)
22. Call center and alarm station business processing function: It
Compatible with GPS satellite positioning technology. Serves as a dedicated platform for emergency services like 110, 119, and 120, as well as a business-oriented solution for sectors including ticketing and delivery operations.
23. Fault self-diagnosis system:
Online automatic diagnosis of switch failure, accurate diagnosis of a short circuit such as a device or a port.
24. Remote maintenance function:
If the machine malfunctions, users may reach out to us, allowing our technician to remotely update and service the system, thereby handling the program’s upkeep for the end user.
25. Automatic recovery protection device:
If the machine senses severe electrical noise or a phone line disruption, it will restart on its own. All stored settings and billing data are preserved once the self-recovery process completes.
26. Hotel Management System features:
Tailored to user requirements, the hotel management system handles front desk operations, room pricing, billing, food and beverage, leisure, business services, and more. Runs on Chinese Windows 98/NT/2000/XP platforms, offering a user-friendly and easy-to-navigate interface. Supports connection to several PC devices via local serial ports for tasks like device upkeep, configuration, traffic tracking, administrative functions, and expense checks. Remote access is also available via network integration. (optional)
27. Prepayment deposit function: The
The fixed extension charge feature ensures secure handling of deposits for hotels, guest houses, and similar establishments. Begin by inputting the deposit or maximum threshold into the system, then the device manages billing instantly to either extend the balance or apply charges to the account. No overcharging occurs.
28. Mobile phone companion function:
Enable both mobile device and office extension to ring simultaneously, allowing either to connect with the incoming caller while the other disconnects, ensuring seamless access to the office line from any location, delivering advanced mobile office functionality. (selected)
29. Wired and wireless automatic conversion system: The
The wired phone and wireless walkie-talkie are now fully integrated, enabling the walkie-talkie to access the landline network, supporting both long-range wireless and fixed-line communications, allowing local calls from the walkie-talkie, and letting the local phone directly reach the wireless device. This solution keeps the reliability of traditional landlines while significantly boosting flexibility. With extended range, superior mobility, easy portability, lower mobile calling expenses, enhanced productivity, and substantial benefits for field-based office personnel. (selected)

Other functions:
Supports long-range calls, rural area coverage, regional speech patterns, 168 service with up to eight tiers, time-bound calling, answer incoming calls, dial external lines, transfer during busy signal, callback when busy, password-based roaming, password-controlled billing, caller identification, call forwarding, assistant phone function, voicemail, pre-recorded messages, automated voice announcements, variable flexible numbers, no dialing of '0' externally, direct external extension dialing, three-party calling, group calls, multi-participant conversations, emergency hotline, wake-up call feature, message handling, segmented voice offerings, internal and external call routing, forced call insertion, forced call termination, call termination, monitoring, reservation for internal and external lines, external line notifications, busy tone for extensions, designated switchboard for outside lines, cross-group extension calling, group time switchboard, short dialing, do-not-disturb option, unauthorized tracking, invoice printing, automatic holiday rate reductions, restricted incoming or outgoing calls, reversed or delayed billing for internal and external lines, different ring tones for internal and external lines, local office inter-office calls, extension billing details, unique identifier, query access level, multi-carrier IP routing efficiency, VOIP network access with packet relay capabilities, adaptable network configurations, remote control and unified management, online software updates, tailored access for operators, large enterprise clients, private networks, and office-based network integration via equipment.
 
SW-2000 Digital Program-Controlled Consumer Exchanger