The agent searches, contacts suppliers, and collects quotes around the clock. It records what suppliers offer. It never agrees to anything for you.
Everything the agent does comes from the buying request you posted. That request is its brief, its limit, and its expiry date. Turn it on per request, not per account.
It reads your specs and screens the supplier base against them — product type, volume capability, export market, certifications, target price. What you get is a shortlist, not a search results page.
It sends the inquiry to every shortlisted supplier. If the shortlist is thin, it posts your request to the wider marketplace so suppliers you haven't found yet can come to you.
Suppliers rarely send a complete quote first time. Instead of the thread going quiet until your morning, the agent chases the missing fields — so what's waiting for you is comparable, not half-finished.
This is the distinction the whole product rests on. Confirming that it has noted a supplier's terms is not the same as accepting them — and the agent only ever does the first, even when the supplier's terms match your request exactly.
“Recorded: FOB Ho Chi Minh, T/T 30% advance. I'll pass this to the buyer for review.”
“FOB works for us, let's go ahead on those payment terms.”
Suppliers are told plainly that they're talking to your agent. No one is left thinking they've closed something with you.
If a supplier raises something your request doesn't cover, the agent doesn't improvise. It brings the question to you, and you choose how to handle it.
Whatever you decide is written back into your buying request, so every supplier after this one gets the same answer without asking. The longer a request runs, the less it needs you.
Suppliers reached, quotes collected, deviations flagged, and anything still waiting on you — for every open request.
Assistance is something you grant, one request at a time, and take back whenever you want.
Yes. Every thread the agent works in carries a visible label — "Agent replying on your behalf" — and the agent states plainly in its first message that it is writing for the buyer. Suppliers know their answers are being recorded for you to review, and nothing they read suggests you have replied in person.
No. The agent's job stops at collecting and confirming what a supplier has said. It can ask which price basis a quote uses, ask for a missing field, or mention the terms your request prefers as a reference — but it never negotiates, never states that a price or term is acceptable, and never commits to volumes, dates, or payment. Accepting any term is always your action, taken by you.
It stops and brings the question to you — a different grade, a changed incoterm, a term your request never covered. You can answer through the agent, which then replies to the supplier for you, or step into the thread and handle it yourself while the agent keeps notes. Either way your answer is written back into the request, so the next supplier gets it without asking.
The agent stops the moment you switch it off or close the request: no new searching, no new inquiries, no further replies. Open threads are closed politely so no supplier is left waiting, every conversation is handed back to you with its full history, and a final summary of what was collected lands in your inbox.
Switch it off any time. Nothing is committed without you.