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Buyer Trust Star

What is the Buyer Trust Stars?

Freshdi Trust Stars for Buyers help suppliers identify serious, verified, and engaged importers. A higher score signals to suppliers that you're a credible partner who is ready to do business — and increases your chances of receiving faster, higher-quality responses and quotations.

Your score is calculated using AI and big data. It looks at how active and transparent your company is, the quality of your requests, and how well you interact with other partners on Freshdi.

Buyer Review

Summary by Vivian

TRUST STARS

4.0/5

48 Reviews

This buyer has demonstrated excellent reliability and professionalism in their business operations. They maintain a high response rate to supplier communications and consistently provide clear requirements and specifications. Their profile completeness and regular purchasing activity contribute to their strong trust score.

How is Your Trust Stars Calculated?

Vivian AI evaluates five key trust signals tailored for buyers:

1. Account Status & Engagement

  • Whether your business is active, verified

  • How often you log in, interact, and respond to partners

  • Consistency in replying to messages, quotes

2. Company Profile

  • Completeness of your company profile

  • Valid business registration and legal documents

3. Request Quality

  • Detailed & specific buying requests with clear volume, origin, terms.

  • Consistent posting and updating of inquiries based on actual needs

  • Requests reflect real procurement intent and are industry-relevant

4. Responsiveness & Interactions

  • High response rate to quotations and supplier chats

  • Sending inquiries consistently and professional communication

5. Other Sources

  • Shipment activity, online presence, trade fair attendance

  • Verified reputation via third-party sources (web, directories, logistics data)

6. Supplier Feedback

  • Suppliers leave positive feedback on communication, negotiation, and transaction professionalism

In global trade, trust is everything. Your Trust Stars help partners quickly decide. Learn how to get high Trust Stars →

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