Policy regarding Intellectual Property Protection and Infringement Claims
Freshdi Asia Pte. Ltd., the operator of Freshdi.com, respects the intellectual property rights of others, and we expect our users to do the same. We have deployed a procedure to facilitate cooperation between Freshdi.com and aggrieved parties in protecting their intellectual property rights.
Freshdi Asia Pte. Ltd. is not in a position to independently determine the validity, ownership, or scope of any intellectual property rights claimed by a reporting party, and we cannot verify that the users of our B2B portal - who post products, services, and business information on Freshdi.com - have the right to sell the goods they are offering. We appreciate your assistance in identifying listings which may not appear on their face to infringe your rights but which you believe are infringing.
Freshdi Asia Pte. Ltd. is not a court, arbitrator, or adjudicating authority for intellectual property disputes. By taking down a listing, as a prudential matter, Freshdi.com is not endorsing a claim of infringement. Neither, in those instances in which Freshdi.com declines to take down a listing, is Freshdi.com determining that the listing is not infringing, nor is Freshdi.com endorsing the sale of goods in such cases.
By submitting a report of alleged infringement to Freshdi.com and asking Freshdi.com to take down a listing, you agree to indemnify Freshdi.com against all the claims or damages related to the accused listing and those arising from its removal.
Procedures for reporting an alleged infringement to Freshdi.com:
If you believe that a listing on Freshdi.com infringes your copyright, trademark, patent or other intellectual property rights, you may download our Notice of Claimed IPR Infringement form, complete it, and email it to our legal department at contact@freshdi.com.
Upon receipt of your request form, we will promptly evaluate your complain and send a notice to the accused party, to which they have to respond within provided time frame. This notice will contain your contact information so the accused party may contact you directly with an opportunity to respond.
If the accused party failed to respond within provided time frame, or to provide substantial proof of their right to sell the listed goods, we will expeditiously take down the listing in question.
If the accused party objects to complain, they may submit to us an appropriate counter-notice to dispute the claim. To take further action, you will be required to submit a notice in response, that an action has been filed against the accused party in a court of competent jurisdiction for infringement of your intellectual property rights.
