MSA FACTORY CO.,LTD

MSA Factory is a company devoted to helping clients build their knowhow.

Building up an organization's expertise is vital to improve local productivity and quality at factories.

Simply using the best equipment and goods on the market in not enough to maintain a dominant superiority over rival companies.

You want to have secret weapons, treasured tools and gadgets that only your company has. We believe that cumulative improvements such as these are essential for manufacturing competitiveness.

We live in an age where it's normal to move production abroad, where costs are cheaper. Knowhow is essential to manufacture in Japan.

We assist as you acquire the productivity infrastructure that helps build knowhow.

We examine the client's work flow and deliver customized machine parts that give real improvements at the manufacturing site.

We continue to assemble parts with ingenious devices, parts that only your company has, parts which are rarely seen in other places.

We enjoy questions like "Can you make this kind of item?" or "Can you remodel something like this?" We may need to seek parts far and wide, but we will deliver your productivity infrastructure.

1. We don't start from zero, we start from one. They may be custom parts, but we have managed to keep prices low. The secret is in customizing existing items. Not from zero, but from level one. We are well aware of clients' thoughts on cost.
2. No fees for customization plans We do not simply sell an established product, but propose a customization that can improve the client's workflow. MSA Factory specialize in these kind of proposals. We do not charge a planning fee for this.
3. We are improving our ability to supply, every single day. One of our aims is to make clients remember "if we are looking for something, go to MSA". We are always on standby, waiting to supply our clients with whatever items they may need in their factories or research centers.
4. Our clients' words are our biggest hints We cannot customize without hearing from clients. Please tell us fully and frankly about the challenges and problems and trouble spots you face. Your problems provide the basis for MSA Factory's proposed custom solutions.
5. Kaizen ["continuous improvement"] is an important after-sales service. To MSA Factory, after-sales service is not just explaining the supplied product. After a client adopts and starts using a product, we will listen carefully to any problems, to further refine it. We believe that Kaizen is the very essence of after-sales service.