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HM REVENUE AND CUSTOMS RUBY HOUSE 8 RUBY PLACE ABERDEEN
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Business Description
Customer Service Teams
9 out of the 10 most valuable brands trust Sprinklr
Supercharge customer experience and unlock radical productivity with Sprinklr Digital Twin
Scale generative AI across your front-office with autonomous and intelligent AI versions of your brand, teams and employees. Go beyond conversations; make decisions, design workflows and execute tasks at scale.
Unify your consumer research, social media and content marketing teams. Get real-time market insights, mitigate crises, save content costs, and boost social engagement.
Unify your contact center teams across social, digital and voice. Gain actionable contact center insights, enhance workforce engagement and deliver exceptional CX.
Unify your consumer research, social media and content marketing teams. Get real-time market insights, mitigate crises, save content costs, and boost social engagement.
Unify your contact center teams across social, digital and voice. Gain actionable contact center insights, enhance workforce engagement and deliver exceptional CX.
Empower your customer service teams to deliver consistently delightful experiences across every touchpoint.
Reach, engage, and listen to customers across 30+ digital and social channels to maximize engagement and drive revenue.
Uncover real-time consumer, product, and market insights to build great products, drive brand loyalty and deliver great customer experiences.
Orchestrate on-brand global marketing campaigns across social, digital and traditional channels to drive higher marketing ROI.
Why the most iconic brands chose Sprinklr.
How Manolo’s team engages with their global customers effectively
“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”
Increase in marketing asset re-use
Head of Global Social Media
How Aalishaan’s team scaled their omnichannel customer service
“The shift to digital is inevitable. Consumers do everything on their mobile phones… We think omnichannel CX, coupled with AI and analytics, is the only way forward.”
YoY increase in social care interactions
Global Head of Personal Banking
How John’s team manages and publishes branded content globally
“...engage with and serve our global customers, at scale, so that we have a singular brand voice…”
Global Head of Social Media Care, External Tools and Systems Administration
How Ferencz unified insights across 460 stores in 62 markets
“IKEA is a huge ecosystem, lots of things are happening in lots of places, constantly. And I wanted to connect all the dots and feed those insights back to our teams..."
YoY increase in social care interactions
Global Director of Social Media
How Annika’s team brought efficiencies in advertising workflow
“...we didn’t have a platform that combines the process, creates automated reports, automatically boosts postings. Prior to Sprinklr, we did this all manually...”
workdays saved with automation
Senior Digital Media Manager
How Manolo’s team engages with their global customers effectively
“…connecting different aspects from social listening to customer service metrics and creative performance on one platform.”
Increase in marketing asset re-use
Head of Global Social Media
How Aalishaan’s team scaled their omnichannel customer service
“The shift to digital is inevitable. Consumers do everything on their mobile phones… We think omnichannel CX, coupled with AI and analytics, is the only way forward.”
YoY increase in social care interactions
Global Head of Personal Banking
A unified workspace for front-office teams, providing a true omnichannel customer experience engine with centralized governance across various markets and business units.
Customized AI models, augmented by generative AI and enriched by five years of annotation, optimization, and feedback built on the back of customer experience data.
A proven track record of success with the world’s largest enterprises powered by rapid innovation, extensive customizability and seamless integrations with third-party tools and systems.
G2 Summer’ 24 rankings
Sprinklr Service named Contact-Center leader by G2!
TrustRadius Top Rated Awards
Sprinklr Insights is Top Rated on TrustRadius
Conversation AI for Customer Service, Q2 2024
2023 Gartner® Magic Quadrant
Enterprise Conversational AI Platforms
Digital Customer Interaction Solutions, Q2 2024
Social Suites, Q3 2021
Gartner® Magic Quadrant
Content Marketing Platforms, 2024
IDC MarketScape 2024
Contact Center-as-a-Service Applications Software, 2024
Sales Social Engagement Solutions, Q1 2021
G2 Summer’ 24 rankings
Sprinklr Service named Contact-Center leader by G2!
TrustRadius Top Rated Awards
Sprinklr Insights is Top Rated on TrustRadius
Conversation AI for Customer Service, Q2 2024
2023 Gartner® Magic Quadrant
Enterprise Conversational AI Platforms
Digital Customer Interaction Solutions, Q2 2024
Social Suites, Q3 2021
Ready to deliver happier customer experiences?
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